Learn how refunds work—submit feedback, get approved, and receive credits back. Your feedback improves our AI models.
We want you to be satisfied with every generation. When the AI doesn't deliver what you expected, we've made it simple to request a refund.
When you're not happy with a generation, click the refund button on the image and tell us what went wrong. Be specific—the more detail you provide, the faster we can review your request.
Examples of helpful feedback:
Our team reviews each refund request. We look at the original image, the generated result, and your feedback to determine if a refund is appropriate.
Most requests are reviewed within 24 hours.
If approved, the credits used for that generation are returned to your account. You'll see them reflected in your balance immediately after approval.
Refunds are typically approved when:
Your refund feedback is valuable to us beyond just the refund itself.
Common issues often point to gaps in our documentation. If many users encounter similar problems, we update our guides to help everyone get better results from the start.
Feedback patterns inform our roadmap. If certain use cases consistently underperform, we prioritize improvements to those tools and workflows.
Questions about a specific refund? Contact our support team and we'll help you out.
Master the perfect Shopify product image size for furniture. Our guide covers dimensions, formats, and optimization to make your products stand out.
Power cord ruining your shot? Empty shelf looking bare? Paint over what you want to remove or fill. The AI handles the rest.
Learn how to make render for furniture 10x faster with our AI-first guide. Create stunning, professional visuals in minutes for your business.
Join hundreds of furniture brands already using FurnitureConnect to launch products faster.
