Terms of Service

FurnitureConnect provides a B2B marketplace that helps suppliers and buyers of furniture discover products, manage quotes, and streamline purchase workflows. We may update or enhance the services from time to time. When we publish new features, components of these Terms may also change. Continued use after an update constitutes acceptance of the revised Terms.

By using the services you confirm that:

• You have full authority to bind the business or organization that you represent.
• You are legally permitted to conduct commerce in every applicable jurisdiction.
• You are at least eighteen years old.

We may refuse or terminate access where we determine that eligibility requirements are not satisfied.

When creating an account, you agree to:

• Provide accurate, complete, and current registration information.
• Maintain the confidentiality of account credentials and restrict access to authorized personnel.
• Notify FurnitureConnect promptly of any security incident or unauthorized use.

You are responsible for all activity that occurs under your account, including actions taken by users with delegated access.

FurnitureConnect facilitates connections between buyers and suppliers but does not own, control, or guarantee listings. Buyers and suppliers are solely responsible for negotiating terms, executing agreements, and satisfying regulatory requirements related to each transaction. We may provide tools that assist with quoting, invoicing, or compliance tracking, but those tools do not replace your obligation to perform due diligence.

We may charge subscription fees, transaction fees, or other charges as described in a separate order form, pricing schedule, or in-app notice. Unless otherwise stated, fees are non-refundable. You authorize us to charge the payment method associated with your account for all applicable amounts and agree to resolve any payment disputes promptly.

You agree not to:

• Use the services for any unlawful, fraudulent, or deceptive purpose.
• Upload viruses, malware, or any code that could disrupt or harm the services.
• Attempt to gain unauthorized access to other accounts or to the underlying infrastructure.
• Reverse engineer, decompile, or copy any portion of the services except where permitted by law.
• Misrepresent your affiliation or impersonate another person or organization.

We may suspend or terminate access if we suspect prohibited activity.

Our collection and processing of personal data is described in the Privacy Policy. You must obtain all necessary consents before sharing personal data through the services and agree not to upload restricted or highly sensitive information unless expressly permitted in writing.

FurnitureConnect retains all rights, title, and interest in and to the services, including software, interfaces, designs, and branding. You may use our trademarks only with prior written permission. Feedback or suggestions that you submit may be used by us without obligation.

The services may integrate with or link to third-party applications. Use of third-party services is governed by separate terms. FurnitureConnect is not responsible for third-party products and does not endorse or provide warranties for them.

You may stop using the services at any time. We may suspend or terminate access for any violation of these Terms, to comply with legal requirements, or for risk management purposes. Upon termination, your right to use the services ends immediately, but sections that by nature should survive (including payment obligations, intellectual property rights, disclaimers, and limitations of liability) will remain in effect.

The services are provided on an "as is" and "as available" basis. FurnitureConnect disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation, nor that the services will meet your requirements.

To the maximum extent permitted by law, FurnitureConnect will not be liable for any indirect, incidental, special, consequential, or punitive damages, nor for lost profits, revenue, data, or business opportunities. Our total liability for any claim arising out of or relating to these Terms or the services will not exceed the greater of (a) the amounts you paid to FurnitureConnect for the services during the six months preceding the claim or (b) one hundred United States dollars (USD 100).

These Terms are governed by the laws of England and Wales, excluding conflict of law rules. The courts located in London, United Kingdom, will have exclusive jurisdiction over any dispute arising from or relating to the services, unless applicable law requires a different venue.

We may update these Terms from time to time. When changes are material we will provide notice through the services or by email. Continued use after the effective date of an updated version constitutes acceptance of the changes.

Questions about these Terms can be sent to legal@furnitureconnect.com or mailed to FurnitureConnect LTD, 221B Market Street, London, United Kingdom.